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City Manager's Office

The City of Highland Park operates under a Council-Manager Form of Government whereby the Mayor and City Council appoint a city manager to oversee the day to day operations of the city, and to carry out the policies that have been enacted by the Corporate Authorities.  

The City Manager provides policy advice, directs the daily operations of City government, handles personnel functions (including the power to appoint and remove employees) and is responsible for preparation of a budget.  The City Manager oversees the six departments of the City:
 - City Manager's Office
 - Community Development 
 - Finance & General Services
 - Fire Department
 - Police Department
 - Public Works Department

 - Fiscal Stability
 - Public Safety
 - Infrastructure Investment
 - Community Vibrancy

Mission Statement
The mission of the City of Highland Park, Illinois is to provide high-quality municipal services in an efficient and fiscally-responsible manner through effective, transparent and collaborative governance.

Statement Against Hate

The City of Highland Park unequivocally condemns any racist, misogynistic, antisemitic, anti-LGBT, ableist, or otherwise hate-motived groups or individuals who are threatening any form of violent acts, bigoted harassment on, or discrimination against our residents, visitors, or city staff. This behavior is never acceptable, but it is particularly outrageous that any groups would further an agenda of hate and fear.

Highland Park will take every possible action to ensure that residents, workers, and visitors will not face discrimination or harassment. Violent threats have no place in our country, state, or city, and will not be tolerated. Reports of such hate crimes are of great concern. Be assured that the City’s Police Department will continue to work closely with the Federal Bureau of Investigation and other law enforcement agencies to ensure the continued safety of our community.

It is vitally important that our community holds to our values and stands together in denouncing all acts of bigotry and violence. Hate has no home in Highland Park or anywhere.

Compliments & Complaints
The City of Highland Park is committed to serving the Highland Park community with the highest standards of professionalism and customer service. All City employees endeavor to provide responsive and anticipatory service to all, consistent with the City’s mission and core priorities. This document provides information to assist individuals in submitting a compliment or complaint regarding the work or performance of a City employee.