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Business Summit


Highland Park Business Summit

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The City of Highland Park hosted its 5th Annual Business Summit on Thursday, October 12, 2017, at the Highland Park Country Club. Each year the Office of Business Development and the Business and Economic Development bring business professionals and community leaders together in an effort to facilitate economic growth and vibrancy within the City. This year’s event featured keynote speaker, Darryl Harris of The Carroll-Keller Group, who lead an interactive conversation about the importance of customer service in an age of technology and abundant choice.

“Customer service is what sets your business apart and ultimately leads to loyalty,” Harris said in his presentation. Harris shared a number of skills and strategies to build a culture of five star customer service.

Mayor Nancy R. Rotering welcomed attendees and spoke briefly on the history of the Business Summit, which was the vision of Councilman Alyssa Knobel and the Business and Economic Development Commission. “It is our goal to create an environment where businesses can thrive, create jobs, and boost the economy. Each year we are delighted to welcome business professionals and area officials to the Annual Business Summit to share proven strategies, discover new approaches and collaborate to increase business opportunity in Highland Park,” said Mayor Rotering.

City Manager Ghida Neukirch presented the City’s major projects and accomplishments including developments and improvements that are underway and planned in the community.

“The City truly appreciates the continued community support from the businesses, which makes the Business Summit such a successful event year after year,” said Business Development Manager Carolyn Hersch. “The City’s Business Development Division is honored to serve as a resource for businesses in Highland Park, and will continue to serve our businesses and act as a valuable resource and ongoing partner in their endeavors.”