The Water Distribution Division is responsible for maintaining and repairing the pipelines that carry water throughout the City’s water distribution system. The division’s responsibilities include water main maintenance and repair, leak detection, testing and inspection, hydrant maintenance and valve maintenance.
The division is also responsible for the installation, maintenance and replacement of water meters. More than 9,400 residential water meters are read three times per year on a quarterly basis. High-volume customers, such as commercial and industrial accounts, are typically billed on a monthly basis.
My Water Use
The City of Highland Park is introducing the My Water Use Program. My Water Use provides a secure, web based portal with water usage, leak notices, tailored recommendations and more. Residents can also set water use alerts based on preferences.
Attached here is an example letter with instructions on how residents can sign up. Program information is scheduled to be presented at the May 13th Committee of the Whole meeting. Residents can sign up using their water account number at mywateruse.cityhpil.com.
For more information, please contact Deputy Director of Public Works Ron Bannon at email@example.com or 847.432.0807