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Water Distribution Section

The Water Distribution Section is responsible for maintaining and repairing the pipelines that carry water throughout the City’s water distribution system and for the public portion of water service line. The public portion of the water service line is the service line from the watermain to the water meter pit or buffalo-box or shut-off valve, located within the City’s right-of-way. The Section’s responsibilities also include watermain maintenance and repair, leak detection, hydrant testing and inspection, hydrant maintenance, water valve exercising and maintenance, installation, maintenance and replacement of water meters, and maintenance of automated meter reading system. More than 9,400 residential water meters are read three times per year on a quarterly basis.  High-volume customers, such as commercial and industrial accounts, are typically billed on a monthly basis. 

For additional information regarding the Water Distribution Section, please visit the FAQ below. For inquiries, please contact the Water Distribution Section Foreman, Bill Painter, at 847.926.1151.

 ZZDb8niy_normal My Water Use

As a benefit to the residents of Highland Park, City subscribes to provides My Water Use Program. This program provides a secure, web based portal with water usage, leak notices, tailored recommendations and more.  Residents can also set water use alerts based on preferences.

Attached here is an example letter with instructions on how residents can sign up. Program information is scheduled to be presented at the May 13th Committee of the Whole meeting. Residents can sign up using their water account number at mywateruse.cityhpil.com

To learn more about the My Water Use Program, contact Director of Public Works, Ron Bannon at rbannon@cityhpil.com or 847.432.0807.

HYDRANT METERS

ABOUT WATER MAIN BREAKS

WHY WATER MAIN BREAKS OCCUR

RESPONSE TO WATER MAIN BREAKS

WATER LEAK CONTACT

AUTOMATIC METER READING INSTALLATION PROJECT

ABOUT HYDRANT FLUSHING

BE ALERT DURING HYDRANT FLUSHING

DURING HYDRANT FLUSHING

WATER DISCOLORATION DUE TO HYDRANT FLUSHING

AFTER HYDRANT FLUSHING

LEAD SERVICE LINES