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FAQ

The City's COVID-19 website pages are updated regularly. These frequently asked questions, as well as the sidebar menu, will help you navigate through the resources the City has prepared.

Do you have a question that's not on our list? City staff are responding to calls and voicemails at 847.926.1000 and emails at cityhp@cityhpil.com.

Last updated July 15, 2020.

What actions has the City taken so far?

What actions can I take to protect myself and my family?

What symptoms should I watch out for? What should I do if I observe any of these symptoms?

What are good sources of information about COVID-19?

Where can I find information about Restore Illinois, Governor Pritzker's plan to reopen the Illinois economy?

What is contact tracing?

Where can I find information from Highland Park Hospital?

Where can I find information for small business owners?

Where can I find information about grocery or restaurant delivery?

Where can I find information about economic relief for individuals, families, or businesses?

Where can I find information about filing for unemployment assistance?

Where can seniors find information about benefit programs to assist with medication, healthcare costs, or other services?

Where can I find information about essential and non-essential businesses?

Who can I contact if I feel unsafe in my home?

Who can I contact if I feel lonely, depressed, or in crisis?

Are parks and playgrounds open?

What steps has the City taken to ensure water quality?

How is the City communicating with residents? How frequently?

Are residents required to wear face masks or face coverings?

Where can I find information/patterns to make my own face covering?

How can I donate face coverings or medical-grade masks to the City?