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11/27/2018: Update Regarding ComEd Outages and Warming Centers

November 27, 2018 -- ComEd Update
On Sunday, November 25, a significant winter storm hit the entire ComEd service area, causing numerous outages within the City. The City remains in regular communication with ComEd regarding the outages in our community. ComEd crews have been working around the clock throughout the region to restore electricity. Given the extensive outages, over 800 additional line workers from across the country arrived this morning to assist with restoration efforts throughout the ComEd territory. ComEd crews are currently working in the City to restore power to as many residents as possible and as quickly as possible. 

According to ComEd, as of Tuesday morning, 236 ComEd customers remain without power in the City and 42,000 customers remain without power in the region. ComEd reported that electricity was restored to over 325,000 customers region-wide within the first 24 hours after the storm. ComEd expects that a majority of customers will have power restored by Wednesday, with some pockets that experienced the greatest damage and single customer outages possibly taking longer. ComEd expects that all customers across the region will be restored by Thursday night. ComEd crews are working in the City to get as many customers restored today as possible. 

Please continue to report all power outages to ComEd by calling 1.800.edison1 or online at ComEd is continuing to provide updates to their online outage map

If there is an immediate danger due to a downed power line, please call 911.

In order to prevent frozen pipes, residents without power are encouraged to run a small trickle of water on all water fixtures in your home. Please also ensure that any portable generators are used outdoors only due to carbon monoxide emissions. Never run a portable generator indoors.

Warming Centers
The following locations serve as public warming centers within the City:

Highland Park Police Department, 1677 Old Deerfield Road, is open to residents as a warming center 24 hours per day. Cots have been setup at the Police Department for anyone seeking relief from the cold weather. Pets may be brought to the Police Department but must be crated.

Recreation Center of Highland Park, 1207 Park Avenue West, is open to residents as a warming center during the following hours:
Wednesday and Thursday - 5:00 AM through 9:45 PM
Friday - 5:00 AM through 7:30 PM
Saturday and Sunday - 6:30 AM through 7:30 PM

Highland Park Public Library, 494 Laurel Avenue, is open to residents as a warming center during the following hours:
Monday through Thursday - 9:00 AM through 9:00 PM
Friday - 9:00 AM through 6:00 PM
Saturday - 9:00 AM through 5:00 PM
Sunday - 1:00 PM through 5:00 PM

 Highland Park City Hall, 1707 St. Johns Avenue, is open to residents as a warming center 8:00 AM through 5:00 PM Monday through Friday.

Check on Neighbors
With dangerous cold conditions, please check on your neighbors to ensure their well-being. Should you be concerned about the well-being of a neighbor, the Police Department can conduct well-being checks, especially for the elderly. To request a well-being check, contact the Police Department Non-Emergency Number at 847.432.7730.

Sidewalk Plowing
Sidewalk plowing crews are actively working throughout the City to clear sidewalks. It takes approximately 48 hours to clear over 120 miles of residential sidewalks in the City. Your patience is appreciated as crews work as quickly as possible to clear sidewalks.

Refuse and Recycling Services Delayed by One Day Throughout the Week
Refuse and recycling pick up has resumed today, Tuesday, November 27. Residents with Monday service will be picked up today. Service will be delayed by one day throughout the week of November 26.

Downed Trees and Tree Limbs
Heavy snow accumulations on trees along with high winds have caused downed trees and tree limbs in the City. If a tree or tree limb has fallen on a power line, please contact ComEd at 1.800.edison1. Do not touch any trees which are in contact with a power line.  Please report downed tree limbs in the roadway or along the parkway to Public Works during regular business hours at 847.432.0807 or during non-business hours, please report the downed tree limb to Police Non-Emergency at 847.432.7730.  

Traffic Conditions
City Public Works crews have been working around the clock clearing snow and ice from roadways. Drivers are asked to continue using caution by slowing down and leaving extra space between your vehicle and any vehicle in front of you as black ice may occur on roads during winter weather conditions. Traffic conditions throughout Lake County can be found online at Lake County Passage.

Damage to Property from Snow Removal Operations
Snow plowing is performed under difficult weather and traffic conditions. Occasionally, areas adjacent to a street can be damaged without the knowledge of plow operator. Any hardscape or streetscape items within right-of-way remain the homeowner's responsibility. Lawns damaged unintentionally by a City plow truck will be repaired the following spring, upon receiving notification by the homeowner. If a mailbox was damaged by City plow equipment, please call Public Works at 847.432.0807 within 48 hours of damage. 

To Report a Public Works Concern
To report a Public Works concern during business hours, please call 847.432.0807. To report a concern during non-business hours, please contact Highland Park Police Non-Emergency at 847.432.7730. In an emergency, please dial 911.

Sign Up for eNews to Stay Informed
Residents are strongly encouraged to sign up for the City's eNews to receive important information and updates from the City. Please also continue to check the City's website at for updates.

More information will be provided as it becomes available.