The City of Highland Park launched an upgraded website (www.cityhpil.com), on May 22, 2017. The modernized site offers features that make it easier for users to access frequently requested services and information, improved navigation, better-integrated social media, and mobile-friendly accessibility. In addition, the aesthetics complement the City’s branding through updated imagery and narrative.
The City Council approved a contract with Revize Software Systems (Revize) at a regular meeting of the City Council on October 11, 2016. Revize is a design and development company specializing in government websites, and was chosen after a public Request for Proposal (RFP) process.
Among several new features, is the Non-Emergency Service Request function, which allows residents to submit service requests online or through their smart phone or device. The advanced system links the request to a map, which identifies the problem area. After submitting a request, residents are updated throughout the resolution process via email. The Non-Emergency Service Request feature can be accessed on the front page of the City’s website or by going to www.cityhpil.com/service. Residents are encouraged to provide an email to receive updates on their request status.
“Over the years, we have implemented and enhanced ways to achieve our communication goals. As a public body, it is our job to ensure the community has the most up to-date tools it needs to stay informed and feel included,“ stated Mayor Nancy Rotering. “Our upgraded website helps fulfill this goal and provides more access to City government. Staying connected with City Hall has never been easier.”
“The website upgrade is another step towards increasing public engagement and transparency. It also allows for more expeditious updates and maintenance by staff,” said City Manager Ghida Neukirch. “The process was collaborative. Feedback from the City Council, commission members, business and property owners, and residents throughout the design process has resulted in a more interactive, user-friendly site.”
If you have any questions or comments about the website redesign, please contact the City Manager's Office at 847.926.1000. The City’s web site can be accessed at www.cityhpil.com.