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Survey

An important function of the Highland Park Fire Department is to provide the services citizens both want and need. It is also important that we provide these services in a manner that is timely, efficient and professional.
Please complete the survey below if you have recently received service from the Highland Park Fire Department.
Thank you for taking the time to complete the survey. If you have any additional comments, please contact Fire Chief Dan Pease at dpease@cityhpil.com or Deputy Fire Chief Larry Amidei at lamidei@cityhpil.com.


Have you ever dialed 911 for Highland Park Fire Department’s emergency services?*

    Yes

    No


Have you ever used Highland Park Fire Department’s non-emergency service? *

Yes

No

Please rate the following aspects of our service:


Emergency Medical Services*

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A


Public Education
Examples: articles, classroom presentations, community group presentations, etc.s and etc
*

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A


CPR/First Aid Classes*

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A


Life Safety Inspections
The Fire Service is responsible for risk management. In order to minimize risk, Life Safety inspections are conducted regularly and fire inspectors enforce code.
*

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A


Smoke Detector Program*

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

N/A


Do you have working smoke detectors in your home?*

Yes

No


Do you have working carbon monoxide detectors in your home?*

Yes

No


If you have a monitored fire alarm in your home is it registered with our dispatch center? *

Yes

No


Do you believe the fire department is providing quality fire and general safety education? *

Yes

No


Have you taken CPR/AED classes through our department? *

Yes

No


Do you currently utilize the Fire Department page on Highland Park's website (www.cityhpil.com/fire)? *

Yes

No


Have you ever interacted with any fire service personnel? If so, please rate the experience:*

Yes

Good

No

Bad


Have you ever attended the Fire Department's Open House?

Did it meet your expectations? *

Yes

Yes

No

No


Have you ever attended a Blood Drive hosted at the Fire Department?

Did it meet your expectations?*

Yes

Yes

No

No


Have you ever participated in Highland Park's Citizen Fire Academy?

Did it meet your expectations?*

Yes

Yes

No

No


Please provide additional comments about your experience with the Highland Park Fire Department.

Where do you reside?*

As a community member, what do you feel that HPFD’s future goals and objectives should be?

 

* indicates required fields.