Paying Your Water Bill
The City of Highland Park provides water service to its residents and businesses, managing more than 10,000 water accounts. The Public Works Department reads the water meters and enters the readings into a hand-held system that imports the readings into the finance billing system. Water bills are generated on a quarterly basis from actual readings. However, during winter months, bills may be based upon estimated readings. Estimates are calculated based on a customer’s prior history.
There are several ways a resident can pay their water bill.
- Automatic payment – ACH plan
- Have your payments withdrawn automatically from your bank account
- Online payment
- Pay utility bills
- View account detail
- View transaction detail
- Residents may pay their water bills by mail, or in person at City Hall:
- City of Highland Park
City Hall - Finance Department
1707 St. Johns Ave.
Highland Park, IL 60035
- Payments may also be placed in the drop box in the lot across from City Hall. Payments placed in the drop box are posted the following business day.
Sign-up for E-Billing
In support of efforts to “Go Green”, the City of Highland Park is pleased to offer its customers the option to receive their water bill via e-mail, commonly known as E-bill. With E-billing, bills will be received via email and will no longer be sent by paper copy.
The E-bill enrollment form is available by clicking here. If you have any questions regarding enrollment please contact the Finance Department at 847.432.0800.
Setup or Termination of Water/Sewer Service
If you are moving into a Highland Park property, the seller/owner will provide buyer/tenant information to setup the account. If you are moving out of a Highland Park property, you must schedule a meter reading at least 3 business days prior to closing. A final meter reading can be ordered by completing the Water Utility Form located here. The completed form can be emailed to or faxed to 847.432.2617. Please contact the Finance Department with any questions or concerns at 847.432.0800.