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Utilities
Waste Hauling
Residential Waste Hauling
The City has entered into a new franchise agreement with Lakeshore Recycling Systems (LRS) for the provision of refuse, recycling and organic material collection to all single-family residences. The new agreement will commence on January 1, 2016.


Commercial & Multi-Unit Waste Hauling
The City has entered into a new franchise agreement with Lakeshore Recycling Systems (LRS) for the provision of refuse, recycling and organic material collection to all commercial and multi-unit dwellings within the City. The new agreement will commence on January 1, 2016.

Electricity Providers
ComEd
Commonwealth Edison (ComEd) is one of the electricity providers for the City of Highland Park. They own and maintain the electricity infrastructure and billing distribution system. 
  • ComEd can be reached at (800) 334-7661
  • For more information, please visit ComEd's website
  • Access ComEd's Outage Tool here

Municipal Electricity Aggregation
In March 2015, the North Shore Electricity Aggregation Consortium entered into agreements with Integrys Energy Services, soon to be known as Constellation Energy Services, to provide electricity supply and services to the communities' municipal electricity aggregation programs. At this time, a rate has not been locked due to increased competition in the energy supply market causing an inability to guarantee savings for residents. Residents will be notified once negotiations are finalized.
  • Questions about the electric aggregation program can be directed to the City Manager’s Office at (847) 926-1000.
  • For more information on electricity aggregation click here

Cable Providers
Comcast
The City has an agreement with Comcast which allows all Highland Park residents to have the opportunity to access basic cable services. The agreement also allows for the City to have two community cable access channels, 10 and 19. However, Comcast's operations and customer service standards are regulated through the State of Illinois Attorney General's Office. 
  • Comcast residential local service can be reached at (866) 594-1234
  • Comcast national residential service can be reached at (800) 266-2278
  • Comcast business service can be reached at (800) 391-3000
  • For more information about Comcast or to access your account information, please visit their company website
  • For more information on the cable access channels click here
  • Information on your rights under the Cable & Video Customer Protection Law can be accessed here

AT&T
Some areas of Highland Park are serviced by AT&T. They are held to the same operations and customer service standards as Comcast.
  • AT&T can be reached at (800) 225-5288
  • For more information about AT&T, please visit their company website
  • Information on your rights under the Cable & Video Customer Protection Law can be accessed here
Line Repair Information
  • Call 888-641-4466 for AT&T repair. Residents can call in field issues such as a low or down wire, damaged facility in the field, etc. This number is the quickest way to get issues ticketed and routed to the proper team for resolution
  • You will hear an automated male voice and then you will hear an automated female voice in Spanish. Immediately after the female voice stops dial 00. If for some reason this action does not take you to a live AT&T representative, please listen to all of the following automated prompts and select the most important one for your specific need, or you can wait until the prompt completes and dial 0. These actions will connect you to a live AT&T representative and allow you to care for AT&T items that need to be repaired.

Natural Gas Providers
North Shore Gas
The North Shore Gas public utility company services the Highland Park area. The operations of North Shore Gas are regulated by the Illinois Commerce Commission (ICC). 
  • North Shore Gas can be reached at (866) 556-6001
  • For more information about North Shore Gas, please visit their company website
  • For more information on the Illinois Commerce Commission click here

Alternative Gas Suppliers
The Illinois Commerce Commission provides a list of potential alternative natural gas suppliers that residents may opt-in to choose from depending on the location of their home.
  • To access the alternative gas suppliers list from the ICC click here


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