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Refuse & Recycling Program
Advanced Disposal's Satisfaction Survey
Advanced Disposal will be administering an online customer satisfaction survey that will be open from September 11, 2014 - September 30, 2014. The survey will contain 12 questions and customers who fill out the survey by September 19, 2014 will have a chance to be one out of ten customers who will be randomly selected to receive a free recycling cart upgrade for completing the survey, courtesy of Advanced Disposal. 

Survey results will be used to help analyze Advanced Disposal's current services and provide insight on services made available for future waste hauling in Highland Park.

Please click on the following link to complete the survey: Advanced Disposal's Customer Satisfaction Survey

For more information about the survey or waste hauling, please contact Advanced Disposal at (847) 272-4145 or contact Tyler Hall in the City Manager’s Office at (847) 926-1042 or .

Service Provider
The City has a franchise agreement with Advanced Disposal for the provision of refuse, recycling and yardwaste collection from all single-family residences.

Service Schedule 

 Area

Primary Day (Once a week) 

Second Day (Twice a week) 

Southeast Quadrant  Monday  Thursday 
Southwest Quadrant  Tuesday Friday
Northeast Quadrant  Thursday Monday
Northwest Quadrant  Friday Tuesday
Please refer to Advanced Disposal's map to locate your street and quadrant.

Materials
Garbage, recycling and yard waste are collected on the primary day in each area. Different trucks collect different materials - they may not be collected at the same time. Residents choosing twice-weekly service have only garbage collected on the secondary day. To confirm boundaries, call Advanced Disposal at (847) 272-4145.

Hours of Collection
Collection begins at 7:00 a.m. Please have your materials ready in their appropriate locations at that time. For the sake of appearance, please put your materials out no earlier than 7:00 p.m. the evening before your scheduled pick-up. Note: Pick-up times will vary with routing changes or extreme weather conditions.

Holiday Service 
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

If a holiday falls on a weekday, collection is delayed by one day for the rest of the week. Pick-up will be made on Saturday so that service is back to the normal schedule by the following Monday. View the Residential Guide for Waste and Recycling Collection in Highland Park.

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